Role overview
About this opportunity
Help students move confidently from admission to visa readiness and arrival. This role supports students on Admission + Visa and Admission + Arrival Support packages with document review, appointment preparation, and clear travel-ready guidance. Key responsibilities: - Review visa documentation packs for completeness and accuracy - Prep students for embassy appointments and common questions - Maintain visa stage updates in the student portal - Coordinate arrival and orientation support where required - Escalate complex cases to senior leadership promptly
What we look for
- Experience in visa advisory, immigration support, student services, or related admin work
- Familiarity with Schengen / Bulgaria student pathways is an advantage
- Precise document-handling habits and deadline discipline
- Calm, professional communication with anxious applicants
- Ability to manage multiple student cases in parallel
Location
Sofia, Bulgaria
Type
Full-time
Team
Visa & Arrival Support